Skip to main content

FAQs


 

What do I bring to my first appointment?

  • Our New Patient Questionnaire can be found on the 'Forms' page. If possible, please fill it out and bring it with you for your first visit. If not, you can fill it out at the office.
  • All of your health insurance cards.
  • If applicable, please bring prior X-rays, MRI studies, or previous operative notes.

 

What are your closest subway stops to the office?

72nd Street and Broadway - 1,2,3 Line
72nd Street and Central Park West - B, C Lines

Use the MTA Trip Planner to help you get to us, click here.

 

Which patient information needs to be completed?

All New Patients:

  

What payment methods do you accept?

Visa, MasterCard, American Express, Discover, Cash, and Personal Checks

 

Will you file a claim with my insurance company or is that my responsibility?

Yes. If we are under contract with your insurance company, we will collect the co-payment at the time of your visit and submit the claim for you. 

 

What are the rates if you are out of network with my insurance plan? 

If we do not currently participate in your health insurance plan, and you have out of network benefits, you can expect your out of pocket expense to be $75. for all regular office visits.

 

We never perform any service without discussing it, and its cost with you beforehand, and receiving your approval. We are very respectful around finances, and no one ever receives a bill from “out of nowhere” from us!

Give a call to discuss your specific health concerns with Dr. Kowal and he’ll be able to clarify what finances, evaluative services and/or care would look like for you personally.

 

What do I do if I need to cancel my appointment?

Please contact the office 24 hours in advance to cancel an appointment.

 

What is the age range of the patients you see?

Adolescents to seniors.

 

Are you seeing new patients? How soon can I be seen?

Yes, we are accepting new patients. We will try to schedule you within a day of your call.